What our Customers Say

Just a brief note to commend Oldtimer Centre once again on a great customer experience.  The car is just as it appeared on the video, outstanding overall condition.

It swallowed close to 1000km back to Brisbane in a single bite, cruising effortlessly.

Minor issue but the battery failed this morning, 6V when you turn the key to accessory, then 1V when you try and start.  I’m not phased, and consider it consistent with how the vehicle was driven the last couple of years.  Somewhat surprised your mechanics failed to pick this up though.

Nonetheless I’m very happy with the way you guys do things, along with your type of stock.  You don’t buy crap and it clearly shows.  I’d happily repeat the buying process in the future and would have no hesitation recommending to others.

I will look into a QLD RWC and get the registration changed over ASAP for you.

Thanks and regards,

Ian Kerr

I trust this email finds you well and selling lots of cars.

Apologies for the delay in this email as I’ve been interstate for a month with work and flat out flying around the country training and working.

I just wanted to thank you and your team for the outstanding customer service I received recently with the purchase of our ML 350.
As you are aware this was a very sensitive and difficult time for me with considerable personal issues to deal with and the assistance and support I received during the purchase process was greatly appreciated and dealt with in the highest and most professional manner.

Many thanks to Phillip who was outstanding with his advice and follow up to ensure the car was in perfect order and his personal and honest approach is simply exemplary and refreshing in an industry that is often tainted with poor reputation and negative opinion.

Thanks also to Stuart for his commitment ,patience  and dedication to ensure my needs and enquiries… while I was researching the vehicle were all met .
Stuart’s follow up coupled with his vehicle knowledge and the time he afforded me has been outstanding.

As a result of our dealing I will be an advocate for your business through my extensive staff and customer base as I believe your business and service standards are leading the way in the car sales industry and  the ‘ oldtimer centre “will be my first choice when upgrading our next vehicle.

Kindest Regards and Thanks

Dave Gillis

Dear Stuart

I wish to thank you and your team for the wonderful customer service I encounted in my recent vehicle purchase.

You were not the first used car dealer I visited and in all aspects you were the most professional, your cars are better quality, you were upfront about everything and honest, and you followed through on everything you promised to do.

I would have no hesitation in recommending you to anybody interested in buying a prestige vehicle in a pleasant and fast manner,

Michael Hayward

Hi Richard

Just a quick email to thank you for your professionalism and support in addressing the issues we have had since purchasing our much loved Mercedes.

Throughout the process we have found the after-sales care provided by Phil, Stu and yourself to be courteous, professional and timely. The offer of a loan car was not expected but a real bonus in remaining mobile and a further demonstration of your fantastic after-sales care. Having these issues arise were definitely daunting for us and no doubt unexpected for yourself but your ability to reassure us all would be OK was appreciated.

We also have to compliment Braith for his professionalism and timeliness in carrying out the work, he is a true asset to your business.

Again, thank you and please pass on our thanks to Phil, Stu and Braith.

Kind regards

Nathan and Craig

After 35 years of driving in Australia, I have had two severe car accidents that have left me with no doubt that a car built with safety in mind, is a very good idea. For that reason, I like Mercedes Benz vehicles.

A month or so ago, I commenced the search for a second hand diesel Mercedes Benz that would be economical to run and has, not only the safety aspects in it, but also it is a very comfortable car to drive.

Following the usual search in the internet and visiting numerous dealerships on Parramatta Road and around the North Shore of Sydney, I came across the Oldtime Centre. I dealt with Philip Tarrant and Richard Simons.

From the moment I stepped into their premises in Marrickville, I was treated in a very friendly manner and shown not only the vehicle I was interested in, but other options they had available at the time.

A test drive was not a problem and I had ample time to look around the engine and check the quality of the car. The paperwork and service history of the car was all in hand and available to me as soon as I asked for it.

The car looks and drives beautifully. They invited me to make an offer and were willing to listen to a reasonable offer and I did not find the usual resistance normally experienced with other dealerships I have dealt with.

Once we agreed on the price, the transaction was painless and fast. They even transferred and registered the vehicle for me on the spot as they are authorized and capable of accessing the RMS site from their office.

I am very happy with the car, very happy with the price and impressed with their service. I would definitely buy a car from the Oltimer Centre again and look forward to keeping in touch. I recommend them highly.

Byron E. Figueroa

A brief note to thank you for your expertise and professionalism .
I would not have any hesitation recommending your company and service to a prospective purchaser .

James

Hi Philip
I just wanted to drop you a line to thank you and your colleagues for sorting out the battery for me.I appreciate that this was technically not a requirement of the warranty and therefore an extra expense to yourselves. The Jeep now starts firs time and is running beautifully. I appreciate the great customer service – a rarity these days – and will have no hesitation in recommending the Old Timer Centre to anyone who is looking for a second hand vehicle. Hopefully I won’t need to be in touch again before the three months is up! All the best

Matthew

I took possesion of the car yesterday afternoon and it was an absolute pleasure to drive. The truck driver said they encountered some rain on the way which caused some muddied spots but will have it spotless over the weekend. Thank you for your assistance throughout this entire process. The professional and dedicated service you afforded me was second to none and will continue to spread the word among people I encounter. Once again thank you to you and your team for making possible a dream come true.

Walter

The Merc SEC 380 just arrived in Wagga Wagga and I am very, very happy. Seeing this vehicle was purchased from Oldtimer Centre website presentation and through conversations by phone with yourself there was a fair bit of trust required by both parties. I thank you for your honesty and integrity, never done this before and believe me I am sixty two and had more cars than birthdays and this was the first unseen purchase.

John Lewis

Buying a car from Old Timer was a great experience. Richard organised a time in the evening so I could see the car after work and also gave me a 5 year warranty. They also arranged the transfer at the RTA for me. It was great working with Richard while I bought my first car in Australia.

Matias

Thank you, Richard, for your diligence and patience in helping me secure an absolutely gorgeous Audi RS6. The car is a magnificent example, and I never thought that I would be able to secure such a fantastic example of this great car. You helped problem solve through a couple of glitches, and every time I get into the Audi it brings great joy. Good on you for running such a customer focused business that provides such lovely examples of good quality older cars Thanks!!!

Sally

I’ve been shopping around for my dream car and I came across Oldtimer, unlike any other dealers that I’ve been to, I was expecting the hard-selling, persuasive and pushy selling, which is very annoying as it is a lot of money to consider to ensure a good quality purchase. To my surprise Richard is definitely an honest and patient car dealer who has assisted me to get the car I always wanted. He looks after all his vehicles very well, making sure they are quality products when they go out the door, which made me felt secure about the quality of the vehicle both inside and out.

Toniel

I have recently purchased an Audi A6 from Richard and I am delighted with the acquisition. Richard was honest, to the point, straight forward and a pleasure to deal with.
I have recommended Richard and his team to a friend of mine who has also purchased a great car from Oldtimer Centre. I will continue sending people to Richard and will return to him for my next car.

Eric

I can’t afford to buy a new Mercedes S Class, but it has been my preferred car for the past 20 years. I typically upgrade every five years. For the past year I had been keen to acquire my fifth S Class: a 220 Series S430, but they still seemed to be priced above my budget. Then I fortuitously came across Richard Simons’ Oldtimer Centre, which turned out to be my lucky day. Richard had just acquired a magnificent fully-optioned S430, offered for sale at a price well below all the others then available. Richard offered me a good trade-in price on my 420SEL and included a full service of the S430 in the deal, which turned out to be very much to my advantage, as the car needed a couple of expensive parts. So I now have an S430 which is practically as good as new for a fraction of a new car price.

Richard is by far the best car dealer I have ever come across. He is extremely professional, courteous and honest. One of the things I really appreciated was that he didn’t try to devalue my trade-in by saying nasty things about it (a typical dealer tactic in my experience). He was also totally honest about the car he was selling; acknowledging that it needed a major service, that he would pay for – which he did. Richard also helped me with the transfers of registration and my personalised number plates.

Anyone who thinks this sounds too good to be true is welcome to contact me directly: just ask Richard for my contact details.

Chris Deeley

We have recently bought a BMW 325Ci from Richard, which was for my dad. We had been looking around for a while and had seen almost every BMW coupe on Parramatta Road. When we called him, he dealt with us like a friend, not like as a dealer. He helped us after hours at his place as we worked til 5pm. His manner was professional, the transaction was smooth and he negotiated a very good price that was within our budget. The car had some issues when we first looked at it, but he promised that all will be fixed and also cleaned once the keys are handed over to us, and rest assured in 2 days when we picked it up, the car was like brand new. I can truly say that it’s hard find a person that honest.

John

My experience in dealing with Richard Simons at the Old Timer Centre has been absolutely superb. I can only describe it as Rolls Royce service. From the very informative and excellently designed web site, to Richard’s careful and detailed responses to my questions, his efficiency, personability, the flawless presentation of the vehicle- a wonderful Lexus- and after sales service, he has set new standards not only in the motor vehicle industry but in merchandising generally. This is really old fashioned service in the best tradition and receives my strongest recommendation.

Dr John Daniels Birchgrove NSW

The car was a delight to drive on trip home.

Very comfortable ride with terrific road grip, accurate steering, minimal wind noise, and lots of grunt when needed. Great buy for us even with the added costs associated with interstate travel.

Thank you for the courteous way that you treated us and especially for the way that you looked after Fran with regard to airport transfers

We will be very happy to recommend you to any friends who are looking to buy a car and sing your praises to them.

Enjoy life.

Steve

I bought my first car from Richard in July 2010 and was very impressed with the entire proceedings from the first inspection and test drive through to the final transaction and pickup. I am very happy with my purchase and would deal with Old Timer Centre again in the future.

Jarrod

We bought the Mercedes Benz C180 coupe for $19450. Absolutely love the car and the service that you provided us with was fantastic. The car was pristine when we purchased it from you and we have not had any problems. It was scary buying a car off the internet but you made us feel very at ease. And thank you so much for picking us up from the airport.

It was all such a great experience and I feel we got a bargain out of it as well.

Thanks again

Natasha and Mark

I found Richard to be very responsive and bends over backwards to assist in the getting loose ends cleaned up; he actually delivers on customer service

Grant

We bought a vehicle from Richard in June 2010. He was extremely professionally throughout the transaction and the vehicle was in good condition. We left happy with our purchase and the way we had been treated. We would recommend doing business with him.

Jean & Anthony, Narraweena

I am writing to thank you sincerely for a most pleasant transaction.
The 06 X3 that I purchased (sight unseen) was if anything better by far than described.
The vehicle has performed faultlessly and the pre and post sale service that you provided has been first rate.

Please feel free to refer my name as a referee to any potential client.

Nick

Hi Richard, just wanted to say that the car arrived safely. Thank you so very much for the good deal, your professionalism and above all your patience with me. It was a pleasure doing business with you and I’m sure in the future I will be buying there with you again.

Thanks again.

Terry

This is just a short note to commend you on the exceptional service we
recently received. Your professionalism, enthusiasm and customer
focus made the entire process a pleasure. We love our A190, and this
will not be the last vehicle we buy from you.

Reynier and Eleanor

My experience with dealing with Richard was nothing other than excellent. I recently purchased a BMW 3 series and from start to finish he was nothing other than exceptional to deal with. All in all a great dealer and would definitely consider buying from Old Timer again in the future.

Marko

Thank you for your calls and emails too see how i am. well the only good thing this year is my wonderful 420 SEL that I bought from you. I have bought about 27 cars over my 50 years but I have never met a car dealer like you. You are one of a kind from picking me up on a Sunday at Sydney airport when you didn’t have to, then helping me find accommodation nearby even while the car was being readied for my trip back to Melbourne; drove me too a shopping centre to buy some traveling essentials….your service is impeccable even with some things that were out of your control with the car you helped me out. I WISH all car dealers were a little bit like you i can’t recommend you at OLD highly enough.

John Oltoumis

I had been researching where I could get a particular Saab for 3 months and when I located the one that had it all I was unsure of what it would be like to purchase a car from an interstate dealer. I took the first step by calling Richard and letting him know of my special interest in the Saab that he had on the website and asked some questions.

I found Richard to be most accommodating, sincere and friendly. After a few more phone calls I felt secure enough to take the dive to travel to Sydney from Melbourne and drive the Saab back home. A new adventure but a risk nevertheless.

I have to say that things could not have gone better! Richard made everything very easy and reassuring. He met us at the airport, drove us to the car yard, processed and went through all the relevant paper work which was fairly straight forward, and then I drove the car back to Melbourne.

Having said how easy Richard made the experience, I have to say that I am very impressed with the car having full log book service history, low kms and in very good cosmetic condition and a dream to drive to boot! I find myself incredibly happy with the entire experience, (if not secretly surprised!) of purchasing a car through the internet and an interstate dealer.

THANK YOU RICHARD! You have restored my faith in many ways . . . I highly recommend dealing with old timer centre . . . a total pleasure.

Louise Slavnic

I am aware of the fact that Richard Simons gets a great deal of repeat sales to previously satisfied buyers. I now understand why. I recently purchased my “mid-life crisis” Mercedes from Oldtimer Centre and have been delighted with the attention to detail and the follow up customer service that I have received. The car was in excellent condition and has been trouble free since purchase. More importantly Richard and his team have been very quick to respond to all calls that I have made to them following the purchase. I am delighted with my new car and would have no hesitation in recommending these guys to anyone. I will soon be talking to Richard about upgrading our family’s second car.

Steve Althaus

Thank you for your excellent service when I bought the 318i. The car has been great and I am really pleased with the car and it was a good experience dealing with you.
I will be back in a few years when the time comes to update. I have recommended you to others who have seen the car and hope they do contact you.
You are welcome to use me as a reference to anyone thinking of buying through you.
I wish you all the best.
Regards

John Jocumsen

I had been on the lookout for a Mercedes W140 S500 for some time – a vehicle was advertised by Oldtimer Centre and I inspected and drove the vehicle within the first week of it being advertised. Richard happily facilitated taking the car for an independent inspection at my selected Benz specialist, and then was able to arrange some repairs to the car in a cost effective manner. Within 3 weeks I was driving home in my chosen car. Richard went out of his way to be helpful and I would not hesitate to go to Oldtimer Centre first when looking for another European car.

Matt, Wollongong

Dear Richard,

I write to provide some feedback on your sales service and style. I am a novice at buying cars and admit to feeling intimidated with the whole process. Furthermore, because of community held beliefs towards your profession, I must admit that I was always going to be pre-disposed to not like you and to distrust anything you said. Despite this predetermined attitude of mine, I could not help liking you and quickly began to feel well supported by you. Throughout the process of purchasing the latest addition to my household (a magnificent Jaguar XJ8 – more of a gentleman’s marquee than a mere car) I was impressed with your no-nonsense and patient style. At no stage did I feel pressured and clearly the vehicle for sale was in top condition and priced to sell. You have an enviable style to place your customer’s mind at ease and I am convinced you provided an excellent deal that satisfied both parties.

It is clear to me that you are the right man for the right job, and I wish you every success in the future. So much so, that when I next wish to buy a car, I’ll immediately turn my attention to you. Feel free to include this e-mail in your feedback column of your web site.

Regards

Bruce Legge Commander, RAN

Hi Richard

Just short note to say thank you for our new Alfa, both Jane & I are enjoying it very much.
Thank you for putting me in contact with Matt from Stratton , he facilitated the finance quickly within 24 hours, and was able to over come the little issue that my finance company balked at.

I’m more than happy to recommend both Old Timer or Stratton Finance to any one who ask!

If I may be of service to you in the future regarding Garden styling please don’t hesitate to give me a call.
Again many thanks to you both!!!!!

Michael Frosh

I bought a 2003 VW Passat from Richard. I live in Geelong (Vic) so buying a car from interstate without looking at it I thought was risky, however Richard made the process so easy for me. The service I was provided was 2nd to none. There was not a single question Richard could not answer, he was always prompt and polite.

My father flew to Sydney to collect the car with Richard collecting him from the airport at 8am. Once at the car yard Richard was very hospitable towards my father and assisted him getting out of Sydney with a full tank of fuel.

Oh, by the way the car is amazing, straight through on the Vic roadworthy.

Thanks heaps

Matthew Plunkett

I was searching the I-net for a Citroen capable of towing 1,5 ton and found it at the oldtimer centre in Sydney. After the first contact with Richard I had the feeling I could trust him and it would be the right car , I only had to sell my 2CV first . When this was accomplished I phoned Richard again and luckily the car was still available . The question was, could I afford the transport cost to Tasmania? With a discount from Richard we got a deal, everything went smoothly. In Tassie the car was no problem to register. A checkout by my mechanic followed, who commented very positively and told me I have a very good car . On my way home one bang and the car stopped (broken connecting rod through the block) I was devastated ! To cut the story short nobody could explain why; then something incredible happened : I am 68 years old and have never heard nor seen anything like this before neither in Australia nor anywhere in Europe ! RICHARD THE CARDEALER (we all know their reputation) offered to help !!! There was no fault from his side, nor any accusation from my side. With repair cost probably up to $ 4,000 , Richard forwarded $ 1,000 towards the engine cost. What a man ! I can only highly recommend his honest and trustworthy business and for myself , I will be back – should he ever want to deal with me again!

Richard please feel free to use this letter and my name as reference . you are a champion and once more THANK YOU so much !

Peter Bayer, Tasmania

It’s common that we write to express our disappointment at a purchase but rare that we acknowledge our delight and the latter is the purpose of this email.
In buying our Saab 9-5 Wagon the total experience has been exceptional and in scouring the classifieds I have yet to see one in the same condition at a price close to what we paid.

From the initial inquiry, the follow up, identifying a “small coolant leak” on inspection and getting a new radiator without hesitation when many would have been happy with a repair through to your unflinching response to a problem under warranty that was fixed without hesitation, every interaction was simply flawless.

Over the years I have bought new Land Rover’s (Series II Discovery); New Fairmont Ghia’s; and various Nissans; Mitsubishis and Hyundai’s as well as a Lexus and your approach and service is as close to a “Lexus Experience” as I have found.. and they are of course the benchmark when it comes to customers for transactions worth tens of thousands more.

So quite simply… thank you and well done!

Jack Zervos B.Sc (Eng) MBA (Bus)
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